Need help now? Call (737) 313-5700 any time and we will take your request by phone. Use the round accessibility button in the lower-left corner to change text size, contrast, fonts and motion.
1. Our commitment
Springz Garage Door Repair wants everyone in Austin to be able to get help with their garage door, including people with disabilities. We work to follow the Americans with Disabilities Act (ADA) and aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
2. What we have built in
- A "Skip to main content" link as the first item on every page
- The same header, menu and footer on every page so the site is predictable
- Full keyboard use, with a clear orange outline showing where you are
- Headings, landmarks and lists marked up so screen readers can move around easily
- Text descriptions on meaningful images, and decorative images hidden from screen readers
- Labels on every form field and button, including icon-only buttons
- Color is never the only way information is shown
- Respect for your device's "reduce motion" setting
- Large tap targets and pages that work when zoomed to 200%
3. The accessibility menu
Select the round accessibility button in the lower-left corner of any page to open the menu. You can:
- Make text larger
- Turn on high contrast or grayscale
- Highlight every link and button
- Switch to a plain, easy-to-read font
- Add more space between lines and letters
- Stop scrolling logos, slides and animations
- Use a larger mouse pointer
Your choices are saved on your device. Select "Reset all" to go back to normal. The menu adds to, but does not replace, the screen reader, zoom and magnifier tools already on your device.
4. Help by phone, text or email
If any part of the site is hard to use, or you prefer not to use it, we will help you directly. Call (737) 313-5700, 24 hours a day, or email help@callspringz.com. We can take your service request, read you a quote, explain a page, or send information in another format. Relay service users can call us through 711.
Our technicians can also explain options in person and help with accessibility features for your garage, such as easier-to-reach wall controls, keypads and smart-phone control.
5. Known limits
- Some manufacturer manuals, documents and websites we link to are run by others and may not be fully accessible. Ask us and we will help with the information.
- Some generated illustrations in the cost calculator are examples only; their text descriptions explain what they show.
6. How we check
We review pages with keyboard-only use, browser accessibility checks and screen reader testing, and we check new pages and features before they go live. Accessibility is ongoing work, and we fix problems as we find them.
7. Report a problem
Tell us the page, what you were trying to do and what went wrong at help@callspringz.com or (737) 313-5700. We aim to reply within 2 business days and will offer another way to get what you need right away.
